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A place where best friends work.

At HSCC we're proud of our dynamic work environment and our dedicated and hard-working staff who bring great passion for animal welfare and compassion for the human companions to their daily work. Our population of animal residents changes almost every day; we're constantly seeing animals off as they head on to new homes and welcoming visitors who come our way for a variety of reasons. With an average of about 100 animals in our building on any given day, there's never a shortage of work to be done! Our workplace culture and philosophy are all about the team. You won't find any lone rangers or solo flyers here - we get our work done together, support one another, and fill the gaps when the gaps need filling. And we're here because we care - about animals, about our customers, about our communities, and about each other. We work together, share lunch together on most days, and, when time permits, play together too.

Our staffing needs change from time to time so, even if there are no positions open at the moment, please check back often.

 

Director of Finance & Administration (Full-time; Exempt)

The Director of Finance & Administration is am member of the senior management team responsible for managing and coordinating administrative, financial, human resource, and Information Technology functions. S/he will have the overall financial management responsibility including creating monthly, quarterly and annual financial reports and metrics for the CEO and board of directors, overseeing budgeting, forecasting, cash flow, payroll and taxes, as well as accounts receivable and payable. S/he will be aware of the relationship between the organization’s strategic goals and the earned revenue and fundraising needs. S/he coordinates general troubleshooting, upgrades and upkeep and/or repair of all computer hardware, software, printing, copying equipment and telephone system. S/he is also responsible for directing and planning group benefits programs (group health, dental and vision, short- and long-term disability, retirement, workers’ compensation, etc.) and assists the President & CEO with board and committee organizational functions.

ESSENTIAL FUNCTIONS:

Accounting

  • Ensure organizational policies, procedures, and established internal controls are followed in the financial operations of the HSCC
  • Maintain general ledger, including integration of accounts receivable, accounts payable, payroll, cash receipts, disbursements and reconciliations and maintain financial records in accordance with GAAP and state and federal regulations, and the HSCC record retention policy.
  • Monitor and control petty cash
  • Maintains Account Signers report and Bank Reconciliation report
  • Provides timely preparation of monthly financial statements and bank reconciliations
  • Analyze and present financial reports in an accurate and timely manner and in accordance with Board & Finance committee reporting requirements; collate financial reporting materials for all donor segments; oversee all financial project/program and grants accounting
  • Review and prepare all invoices; appropriate documentation, coding, and approval prior to payment
  • Oversee and lead annual budgeting and planning process in conjunction with the President & CEO; administer and review all financial plans and budgets with appropriate staff; prepare projections and monitor progress; keep CEO abreast of HSCC’s financial status at any given time
  • Prepare annual contracts and monthly invoices for animal intakes from animal control officers, police, and municipal authorities
  • Work with President & CEO and with external auditors to assess any necessary policy or procedure changes

 Human Resources and Administration

  • Onboarding of new staff to ensure understanding/compliance of HSCC HR policies; completion of federal, state and internal HSCC forms, DOL reporting, enrollment in elected insurance programs, etc.
  • Oversight of compensation and benefits administration.
  • Collect timesheets and submit bi-weekly payroll; serve as primary contact for PayData; track and ensure accuracy of CTO usage
  • Direct and plan day-to-day operations of group benefits programs (group health, dental, vision short- and long-term disability, retirement, workers’ compensation, etc.
  • Work with President & CEO to maintain personnel records in accordance with state and federal guidelines, as well as the HSCC record retention policy (including I-9’s, timesheets, payroll registers, health information).
  • Oversee general administrative functions to ensure efficient and consistent operations
  • Work closely with President & CEO on annual vendor contract review and approval.
  • Troubleshoot, maintain, and provide support for computer hardware, software, printers/copiers, and phones according to management plan
  • Maintain inventory and place orders for basic administrative supplies
  • Assist CEO with board of directors and committee meeting preparation
  • Other duties as assigned

KNOWLEDGE, SKILLS & PERSONAL QUALITIES

 Broad financial and operations management experience, preferably in a non-profit setting

  • Excellent written and verbal communications skills
  • Exceptional analytic skills
  • Experience with QuickBooks
  • Ability to work effectively with a wide variety of people in a wide variety of positions
  • Exemplary organizational and interpersonal skills; maintains calm under pressure
  • Adept at multitasking and juggling priorities
  • Technologically literate
  • Capacity to deal with colleagues, coworkers, board, and community members with integrity and honesty
  • Team player essential

 Required Education:

  • Bachelor’s degree minimum

 Required Experience:

  • Accounting and budget development: 5+ years
  • Human Resources: 3+ years
  • Payroll and benefits management: 3+ years
 Applicants should send a letter of interest and resume to JoyceC@chittendenhumane.org by January 25th.

 

Customer Care STAFF  (Part Time; Non-Exempt)

HSCC’s Customer Care staff are responsible for providing an excellent customer experience. Daily responsibilities consist of greeting and assisting all visitors to the shelter, guiding the public through the relinquishment process, educating the community about HSCC programs and services, and working with prospective adopters through the matchmaking process (including communicating information about animal and medical care and behavior, completing required forms, and entering data into HSCC’s animal database). The Customer Care Staff member will work directly with and report to the Customer Care Manager and assist with tasks as requested. We are looking for someone with compassion for animals and people, and a commitment to the mission, values, and goals of HSCC. This position requires mature customer service skills and attention to detail.

Essential Functions

  • Providing quality customer service while actively promoting HSCC’s mission, and providing a non-judgmental, positive atmosphere for visitors and callers
  • Greeting all shelter visitors in a friendly, courteous, and helpful manner, ensuring proper sign-in and providing interested parties with the pertinent information related to their visit
  • Working with potential adopters to find a pet that is right for them, introducing animals to visitors safely and effectively communicating what we know about the animal’s medical and behavioral history and needs
  • Returning and answering phone calls and emails related to shelter programs and services
  • Scheduling, confirming and conducting adoption and intake appointments in a comprehensive, educational and supportive manner
  • Educating visitors and callers about animal care issues
  • Accurately completing database entries, animal and person records, adoption paperwork, and related forms
  • Accurately processing and documenting donations, fees, and sales
  • Safely and comfortably handling a variety of domestic companion animals
  • Ensuring facility cleanliness and appearance for visitors
  • Accepting, sorting, organizing, and displaying merchandise for retail sales
  • Assist with adoption promotions, special events and marketing materials
  • Greeting, assisting, and training volunteers as needed
  • Other duties as assigned

Knowledge, Skills & Abilities

  • Polite, professional and helpful personality essential
  • Adept and flexible multi-tasking abilities as well as excellent attention to detail
  • Comfortable receiving direction and guidance
  • Mature, friendly, and outgoing personality and a commitment to superior customer care
  • Ability to work well under pressure and in intense and emotional situations on a daily basis
  • Excellent written, computer, and verbal communication skills
  • Integrity and honesty in dealing with all facets of position
  • Willingness and ability to do moderate to heavy physical labor in relation to cleaning our facility and handling animals, including bending/twisting and lifting a minimum of 50 pounds throughout the day
  • Weekend and holiday work is required
  • Willingness to: work as a team member, pitch in as needed, and have fun!

 Required Education and Experience:

  • High School Diploma (required), Associate’s Degree (preferred)
  • 1-2 years customer service experience
Qualified APPLICANTS SHOULD send a cover letter and resume to triana kozak, customer CARE MANAGER, AT TrianaK@CHITTENDENHUMANE.ORG

 

MEDICAL ASSISTANT  (UNPAID INTERNSHIP)  

The Medical Assistant will serve as support to the Medical Care Manager in meeting the health care needs of HSCC’s animals (cats, dogs and small animals), and will learn skills essential for pursuing a career in animal care or veterinary medicine. The internship will involve daily animal care and cleaning, animal handling and restraint, administering vaccines and treatments, helping to draw blood, giving medication, providing transportation to and from local veterinary hospitals, data entry, and communicating effectively with the staff on individual animals’ health care issues and concerns.  Proper training and protective equipment will be supplied. Interns will be required to handle potential fractious animals for examination and procedures, handle cleaning chemicals such as bleach on a regular basis, and lift up to 50 lbs. Special projects required for college credit can be accommodated.

Essential Functions

  • Assist with restraint and examination of animals upon intake to evaluate overall health status
  • Perform safe, humane handling of all animals making every effort to minimize stress
  • Administer vaccines and oral medications daily
  • Assist with medical procedures/tests such as blood draws, urine collection, fecal testing, etc.
  • Accurately maintain and organize animal medical files and assist with computer data entry
  • Perform routine tasks such as feeding and cleaning/disinfecting animal cages and supplies
  • Assist with med room inventory and filling medications
  • Assist with scheduling and transportation for spay/neuter, veterinary, and grooming appointments
  • Other duties as assigned

Knowledge, Skills & Abilities

  • Desire to learn about companion animal health, veterinary medicine, and proper animal handling skills
  • Interest in animal sheltering and animal welfare
  • Experience in a veterinary hospital or animal welfare organization, and/or coursework in a related field of study
  • Excellent time management skills with the ability to multi-task
  • Ability to take direction, follow protocols, and communicate (written & verbal) effectively
  • Upbeat, friendly, and outgoing personality with a commitment to superior animal care
  • Ability to work well under pressure and in intense and emotional situations on a daily basis
  • Willingness to: work as a team member, pitch in as needed, and have fun
  • Ability to commit to 10 hours/week minimum, and be on-time and reliable
medical assistant applicants should EMAIL heather klaff, MEDICAL CARE MANAGER, at heatherk@chittendenhumane.org